NORTH — Foundation

About the Event

Many dashboards fail before design even begins.
Not because teams lack tools or technical skills, but because they move too quickly without a clear direction.

Dashboards often try to satisfy everyone while serving no real decision. Projects begin with enthusiasm but lack clarity about users, value, or long-term viability.

The NORTH masterclass helps teams pause, orient themselves, and define the real purpose of a dashboard initiative before investing time, energy, and credibility.

At the core of the session lies the Dashboard Model Canvas (DMC) — a structured framework that clarifies three essential dimensions: desirability, feasibility, and viability.

Participants learn how to turn vague ideas into conscious decisions:
build, adapt, or stop.

Why Attend

This masterclass helps participants:

• define the decision a dashboard must support

• understand real users and their expectations

• align ambition with data and operational reality

• identify risks and assumptions early

• confidently decide whether to build, adapt, or stop

Rather than focusing on requirements gathering alone, NORTH develops a strategic mindset for dashboard initiatives.

Participants leave with a structured approach to framing projects that saves time, reduces wasted effort, and increases adoption.

Masterclass Program

• 9:00 — Introduction: Why most dashboards fail before design

  Understanding the hidden causes of failed dashboard initiatives.

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• 10:00 — Desirability: Defining real users and real value

  Clarifying audience, purpose, and the decision a dashboard must support.

  
  

• 11:30 — Feasibility: Confronting data and operational reality

  Exploring constraints related to data quality, tools, and complexity.

  
  

• 12:30 — Lunch Break

• 1:30 — Viability: Aligning with strategy and long-term sustainability

  Assessing whether the initiative truly makes sense for the organisation.

  
  

• 3:00 — Applying the Dashboard Model Canvas

  Participants map a real dashboard initiative using the DMC framework.

  
  

• 4:30 — Closing session: Build, Adapt, or Stop

  Key insights and next steps for dashboard strategy.